hctra customer service hours
The Harris County Toll Road Authority HCTRA customer service call center administrative offices and EZ TAG Stores will be closed Monday January 17 in recognition of Martin Luther King Jr. Log in to manage your EZ TAG account.
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Customer service is still available through email.
. HCTRA Customer Service Call Center Hours Updated. Any interoperable Texas toll tag may be used for toll payment on METROs HOT lanes including the HCTRA EZ TAG The North Texas Tollway Authority NTTA TollTag and TxDOTs TxTag. The Harris County Toll Road Authority HCTRA has now completed construction on the eastbound portion of the Southeast Sam Houston Tollway widening project.
Failure to pay a toll is against the law. Business operations will resume Tuesday January 18. Failure to resolve violations may result in fines referral to collections withdrawal of your eligibility to renew your vehicle registration and other legal measures as defined by Texas law.
Schedule an appointment at one of our 6 stores. During this time HCTRAs Customer Service call center hours are Monday through Friday 900 am. Customers may experience longer wait times due to this change.
Processes toll violations into the system generates receipts for customer payments receives and processes deposit payments updates invoices handles inquiries regarding invoices. The Toll Declaration Form will attest that 1 the vehicle is registered with a qualifying specialty license plate or 2 the vehicle is registered to a Medal of Honor recipient. Read More Read More.
For questions regarding METRO HOT Lane toll charges contact HCTRA Customer Service at 281-875-3279. Drivers can call us at 281 875-3279 or email us. Customer Service Hours UpdatedEffective March 14.
Also some trainers are not the most helpful some can be rude and you cannot be a minute late or there is. EZ TAG Account services including missed tolls and violation payments will be unavailable from 800 pm. Once HCTRAs Customer Service Department receives your affidavit the violation invoice will be closed and our records will be amended.
Customers may experience longer wait times due to this change. Need to visit an EZ TAG Store. Thank you for your patience as we work to improve our service to you.
Read More Read More Nightly Closures of the Northbound and. Due to the impacts of the winter storm the HCTRAs Customer Service will remain closed Friday February 19. Sunday March 6th 2022 for regularly scheduled maintenance.
Schedule an appointment at one of our 6 stores. Need to visit an EZ TAG Store. It is a good job if you like working from 9-5 and a decent pay with decent benefits and if you also want to stay long term in a career this is a job for it.
This project doubles the capacity of the eastbound section. You can always login to manage your EZ TAG account. As a reminder HCTRAs current call center hours are Monday through Friday 830 am.
You can also open or manage your EZ TAG Account online or using the EZ TAG App available for iOS or Android. In recognition of Labor Day HCTRA customer service call center and administrative offices will be closed Monday September 7. Customer Service Hours UpdatedEffective March 14.
During this time HCTRAs Customer Service call center hours are Monday through Friday 9 am. Schedule an appointment at one of our 6 stores. The Harris County Toll Road Authority HCTRA provides tolling services to METROtoll tag account management and customer servicethrough an Interlocal Agreement.
We will resume normal business hours on Monday February 22. 5th 2022 to 300 am. Establishes EZ TAG accounts payment plans and handles problems andor customer complaints.
Need to visit an EZ TAG Store. Customer Service Hours UpdatedEffective March 14. Customer Service Representative Former Employee - Houston TX - July 6 2021.
Open EZ TAG Account. Handles heavy phone e-mail or walk-in customer traffic. Thank you for your.
As a reminder HCTRAs current call center hours are Monday through Friday 830 am. Business operations will resume Tuesday September 8. If you feel you received a Toll Violation Invoice in error please contact us at 281-875-3279.
Establishes professional and friendly rapport with customers by responding quickly and accurately to all inquiries regarding account activity tag fulfillment and standard. Drivers can use Missed A. The CSR increases and maintains expert knowledge of Harris County Toll Road Authority HCTRA products and services and is expected to keep up-to-date with policy procedural and product updates.
Customer ServiceCall Center Representative Former Employee - Katy TX - January 30 2018 I sat at a cubicle and assisted customers with paying their.
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